If you are not completely satisfied with a product purchased from SWRV Boards, you may return it within 30 days of the delivery date for refund if qualified (eligibility conditions listed below). All shipping, handling, and insurance charges are additional and non-refundable. Normally, all returns for non-defective reasons (e.g. customer changed mind) are subject to a 15% restocking fee, minimum $6.95. For all returns, shipping must be prepaid and insured. Any shipping charges incurred when returning product to SWRV Boards are the responsibility of the customer. Returned products must be undamaged, clean, and in otherwise new condition with all original materials i.e. original packaging, manuals and accessories, and must be accompanied by the original invoice.