Domestic (U.S.) Customers:
If your SWRV Boards is in stock it will ship within 48 hours of approved and cleared payment. Orders are processed in order of receipt of approved and cleared payment. If your item is not in stock or stock is depleted via another channel we will contact you regarding your order. You will have the option to wait for your back-order, modify your order, or cancel your order.
All prices and specifications are subject to change without notice. Prices are final as of time of an order. All products become the sole property of the purchaser upon delivery to the specified shipping agent. In case of shipping damage, the customer should contact us immediately, so we can promptly file a damage claim with the carrier and expedite a replacement. Any discrepancy, including wrong items or missing items, should be reported to SWRV Boards within 36 hours. By purchasing from our web site, you acknowledge that you have read and agreed to all terms and conditions. All brands and product names mentioned are trademarks and/or registered trademarks of their respective holders. Product images are for representation purposes only. Actual products may have slight cosmetic differences.
Items Damaged During Transit::
If you receive a damaged item, you must contact us within 7 days by emailing returns@SWRVboards.com. If you do not contact us within this time period, your damage claim may be denied by the carrier. Customer assumes all responsibility for the damaged item before it is picked up by the corresponding carrier agents.
If you are not completely satisfied with a product purchased from SWRV Boards, you may return it within 30 days of the delivery date for refund if qualified (eligibility conditions listed below). All shipping, handling, and insurance charges are additional and non-refundable. Normally, all returns for non-defective reasons (e.g. customer changed mind) are subject to a 15% restocking fee, minimum $6.95. For all returns, shipping must be prepaid and insured. Any shipping charges incurred when returning product to SWRV Boards are the responsibility of the customer. Returned products must be undamaged, clean, and in otherwise new condition with all original materials i.e. original packaging, manuals and accessories, and must be accompanied by the original invoice.
Limits and Exclusions:
SWRV Boards shall not be liable for special, incidental, consequential or punitive damages, including, without limitation, direct or indirect damages for personal injury, loss of goodwill, profits or revenue, loss of use this product or any associated equipment, cost of substitute equipment, downtime cost, or any other losses, or claims of any party dealing with buyers from such damages, resulting from the use of or inability to use this product or arising from breach of warranty or contract, negligence, or any other legal theory. In no event shall SWRV Boards be liable for any incidental, indirect, special or consequential damages or liabilities (including but not limited to incidental or consequential damages for loss of time, inconvenience, loss of use of product, or any other consequential or incidental loss) in connection with the purchase, use, or operation of the product. SWRV Boards is not liable for property damage, personal injury, or death.
Not responsible for typographical errors. Product photos are for illustration only: actual product may have cosmetic differences.